Frequently Asked Questions
Everything you need to know about your Targus experience.
What is the standard shipping timeframe for orders?
Standard shipping typically takes 3 to 5 business days within the continental US. You will receive a tracking number via email once your order has been dispatched from our warehouse.
How do I initiate a return or exchange?
We offer a 30-day return policy on all products. To start a return, please visit our Returns Portal with your order number and email address to generate a prepaid shipping label.
Do Targus laptop bags come with a warranty?
Yes, most Targus laptop bags and cases are backed by a Limited Lifetime Warranty that covers defects in materials and workmanship under normal use.
How can I verify if a docking station is compatible with my laptop?
You can use our online Compatibility Finder tool or check the product specifications page. Most of our universal docks support USB-C, Thunderbolt 3, and USB-A connections.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Can I cancel or modify my order after it has been placed?
To ensure fast delivery, orders are processed immediately. You may cancel an order within 30 minutes of placement; after that, you will need to follow our standard return process once the item arrives.